Heinz North America in Warrendale, Pa., provides specific managerial training, outlined here by Douglas Rheinheimer, an electrical and automation manager for the company. “Process automation managers must create specific, measurable, attainable, relevant and time-sensitive (SMART) goals that are co-developed with the manager and the subordinate. Pulsing these SMART goals periodically through coaching and positive feedback will create a sense of ownership and empower the subordinate. The boss must also create a framework that will allow the subordinate to envision a picture of the tasks at hand.”
The best process automation managers come into their positions with strong technical capabilities. They have the aptitude to learn management, but often must be trained. The best managers are not dictators, but are instead leaders who coach their employees to success and revel in the accomplishments of their flock.
Dan Hebert PE is Control’s senior technical editor
For expanded coverage, including the system integrator’s view of the issue, please visit www.controlglobal.com/engmgmt0807.html.
Eleven Commandments of Management
Some of the best input for this article was necessarily anonymous, particularly the eleven commandments of management delivered from on high by a U.S.-based process automation engineer with over 25 years’ experience as a boss and as a subordinate.