By Nancy Bartels
This year's salary survey tells the tale of the Great Recession's impact on process automation professionals. If last year's story (2009 Salary Survey) was one of rising anxiety in the light of bad news on the horizon, this year's reflects the reality that had yet to become completely apparent in early 2009. While not an unmitigated disaster, 2009 was a tough year for folks in process automation, according to the 1500 readers who responded to our salary survey this year.
Payday: Not Bad, But Not as Good as It Was
Figure 1. Process automation still pays well. More than 70% of those surveyed make more than $60,000 a year, up from 50% last year. Twenty-seven percent make more than $100,000, but that number is down from 36% a year ago.
Figure 2. Raises have taken a real hit. This year, 54% of respondents report a raise in the zero to $1000 range, a mirror image of last year's percentage, when that same number got raises between $2000 and $4000. Only 34% got those kinds of raises this year. Last year, 16% reported raises in the $5000 to $7000 range. This year, that number is down to 7%, down 9%.
Figure 3. Bonuses are down too, from 68% last year to 57% this year—and a quarter of those reporting say their bonus was between 0% and 2%. Forty-nine percent of the bonuses were between 2% and 10%. But a surprising 16% got more than a 15% bonus.
The Numbers Don't Tell All—Stretched to the Limits and Not Liking It
In our surveys, we provide a place for respondents to add additional comments about their work. The same themes usually appear: bad bosses, stingy employers, long hours, office politics, cuts in salary and benefits, and, on the other hand, the contented souls who love their work and companies.
However, this year, two themes took center stage, probably because of the cutbacks caused by the shaky economy and the rolling demographic bomb of retirements—too much to do and not enough resources to do it, and concern over who is going to step up to fill the jobs that are being vacated by the seniors.
- "There's more work to be done by fewer people."
- "Workers are not being replaced, forcing us to run short-handed. Everyone must work harder, smarter and cover areas outside their expertise."
- "I feel driven/pushed/pressured to deliver more and faster innovations and new products, while not being given any new resources."
- "We made some cuts 12 to 18 months ago, and combined with near-term retirements, we're getting stretched to the breaking point. We're going to need time to hire, but without sufficient turnover time from retirees to the new hires."
- "Too much knowledge is walking out the door due to retirement, layoffs and open positions not being filled, thus forcing the ones left to carry more burden without added financial gain. Most new help is naïve and inexperienced."
- "Like all companies, we all do more and more work with less and less people."
- "No one in upper management seems to be planning for training the next generation of engineers. The gap is getting huge."
- "No trained people coming up through the ranks.
- "[We have] issues with finding personnel with the background needed and the lack of apprenticeships for people coming into the market."
- "I'm always worried about too much outsourcing and not enough new engineers being hired by the refinery."
- "We have a noticeably aging work force for which no replacement bench strength is being developed."
- "Training is very often seen as ‘pure costs/good times for employees' by most employers, rather than as good investment in employees."
- "A lack of training is a serious problem for me. I work in a shrinking company that serves a shrinking industry. I do not have the time to get training, and my employer doesn't have the money. At the same time, my lack of training slows me down. It's an infuriating Catch-22. Operators at my customer's factories never have time for training either, so I have to create systems that one can operate without training."
Figure 4. Job anxiety is up a little this year, with 53% saying they're worried about it, up only 1% from last year, surprising in light of 35% who say their companies are laying people off, and only 19% are hiring. Last year, these two numbers were nearly equal at 37% laying people off and 38% hiring. Eighteen percent say raises and promotions have been affected by the economic downturn, down from 25% last year, although that drop may indicate that some companies took action early in the crisis instead of waiting until this year.
Why They Do It
Figure 5. In spite of anxiety over job and frustration about what cutbacks have meant, most process automation specialists aren't in it just for the money. One chart that remains remarkably unchanged is the one that ranks what gives our respondents the most job satisfaction. What they want, more than job security (12%), a chance for advancement (13%), appreciation (14%) or a decent salary and benefits (19%), is challenging work (42%). And in response to a question in our Basic Skills Survey, in spite of all the difficulties, 73% of respondents said they are happy in the automation profession, and another 25% said they were happy at least some of the time. That same 73% said they'd encourage their children to enter the profession.