Best Practices in High-Performance HMI Design

Having a Solid Foundation to Build On Is Extremely Important, and Having an Enforced Policy That Ensures Compliance Is Just As Important

By Ian Nimmo

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One of the tools control systems consultants, Lin & Associates of Phoenix, has developed is an analog gauge that supports easy identification of an abnormal condition (Figure 3). When the process being measured moves outside of predetermined or operator-set operating parameters, the gauge changes to a number, indicating that an operator action is required.

Once the schematic graphics have been developed, tested and reviewed by operations, they should be
enhanced using an iterative process aimed at continuous improvement. Development of the displays is one activity; delivery of the displays to a console with screens is another important activity.

Console development is an important part of the high-performance HMI, and should be based on solid ergonomics and human factors defined in the International Standard ISO 11064. Most modern displays today use large-screen displays for overview information and four other screens for more detailed information, which includes change zones and diagnostic trending.

This change in approach to graphical schematic design has led to improvements in an operator's ability to detect problems before alarms are activated. It is easy to achieve a 50% improvement in operator performance, which can provide significant ROI and move today's operators from a "reactive" operating stance to a "predictive" or "proactive" operating stance.

Operator Response to an Abnormal Condition

When an operator leaves it until the alarm has sounded, often there is a domino effect, and many alarms initiate in sequence. The operator can only manage these alarms sequentially, so we often get a second alarm and a poor response as shown in Figure 4 by trend 1. The best possible response we can get is shown by trend 2. Either way, the more time we spend in this abnormal band, the more costly it is to our operations. It affects quality, equipment reliability, economics and production rates. Obviously, the more cost-effective response is to detect, diagnose and respond before the alarm condition occurs and being proactive by using trends and the analog meter object described earlier.

Alarms, Waiting too long
Waiting Too Long
Figure 4. When an operator does not respond until the alarm sounds, it can
cause a domino effect, initiating additional alarms and increasing costs by
affecting quality, equipment reliability, economics and production rates. 

This is why we call them high-performance graphics; they improve the operator's performance and ultimately the plant performance by avoiding abnormal conditions. 

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