More on "cloud computing"

Awhile back, I posted a question about whether "cloud computing" or SaaS (software as a service) would ever be robust enough to be usable in automation. I still don't know the answer, entirely, but I would like to share with you the response I got from Siamak Farah, CEO...

More from Ovum-- Google Docs work offline---

is becoming a significant issue in automation-- yes it would be nice if you could "rent" a SCADA system, for example...but oh, the potential for disaster. But what about having a universally available help system, then...based on Google Docs, so you don't have to have any infrastructure.