Yokogawa gets ready for the recovery; shuffles reps in two most important US territories #pauto

In a clear sign that Yokogawa's North American sales management sees the recovery beginning to happen, the company announced today that it was, effective March 16, appointing Techstar and BBP Sales as their representatives in the two most important US territories for the oil, gas and petrochemical focused automation giant.

#ISAMS ISA Marketing and Sales Summit -- report from the front lines

ISA Past President Kim Miller Dunn began the session proper of the 4th Annual Marketing and Sales Summit by discussing the work of the Automation Federation in reaching out to do workforce development and the Automation Competency Model that the AF designed for the US Department of Labor.

How to be a good customer

I've burned lots of electrons talking about how to be a good vendor. I've even gotten some shall we say, pointed comments from vendors about being "slapped around."