This entry is crossposted from The Big Yellow Book, with additional commentary:
I've been a fan of Levenger for years. One of the nice things about moving to Chicago is that the Marshall Field's State Street store (sadly, soon to become J.A.M. {just another Macy's}) has a Levenger shop inside.
Last year, Laura Patrick of ABB made my day at the ABB Automation World, by handing out, as the press tchotchke, Levenger Pocket Briefcases. I notice that I am not the only editor who is using it on a daily basis...good job Laura! Here's what I'm talking about: Levenger's Shirt Pocket Briefcase!
Well, along with the pocket briefcase came a 3x5 card two year calendar that fits in a slot in the Levenger Pocket Briefcase. The bad news is that the calendar was 2004/2005.
So I went on line to see if I could buy another, updated, calendar card. Nope. No hava.
I wrote to Levenger customer service, and here is the reply I got:
Dear Mr. Boyes,
Thank you for your email. You cannot find it at our web store because we do not sell them; however, if you will forward your mailing address, it will be my pleasure to send one as a courtesy to you. I will await your reply.
If we may be of further assistance, please email us at [email protected], or call us toll free at 800-544-0880. Our representatives are available 24 hours a day, 7 days a week.
Thank you for your interest in Levenger. We look forward to serving you again in the future.
Sincerely,
Marc Weiss
Internet Associate
Now, folks, that's service.