GE Energy opens application center in Singapore

ControlGlobal.com
08/11/2006

ATLANTA, GA.— July 11, 2006 — GE Energy’s optimization and control business has announced the opening of a Customer Application Center (CAC) in Singapore. The new CAC will provide an enhanced customer experience with products and solutions that improve plant reliability and productivity for the power generation, oil and gas, pulp and paper, cement and mining segments.

This first CAC in Asia and the second of several being implemented globally, will help GE Energy provide tailored solutions to Asia customers by featuring plant asset management, plant distributed control and reliability solutions. It will also allow customers in Asia to build awareness and learn of new technology trends within the plant optimization and control arena.

The Singapore CAC is a 15,000-square-foot facility that includes a product demonstration center and an adjacent training center, providing customers with educational programs, conferences, custom product training and hands-on operation of state-of-the-art plant asset management equipment and plant control system software.

The plant operations simulation environment allows customers to learn and familiarize themselves with the available technologies and support their decisions for improvements in productivity and reliability at their plants. It also hosts a remote machinery diagnostics center and a facility for engineering and stage testing of machinery protection and control solutions.  Factory acceptance testing will enlist resident GE technical experts whom can resolve and adjust system design parameters locally as part of each testing program.

“Our Customer Application Centers allow customers to become more involved in the selection, testing, and training of the optimization and control equipment and services provided by GE Energy,” said Daniel Heintzelman, president of GE Energy’s services business. “The Singapore CAC opening, the first of two in Asia, is further evidence of GE Energy’s commitment to meeting customer expectations and providing leading technology and support both prior to and after the sale closer to our customers.”