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Knowledge Management Podcast

By Control/ ARC Advisory Group

New tools are putting process know-how into online pools, letting newbies access more useful knowledge, and even reawakening some on-the-job training efforts. In this podcast Dick Hill, vice president of ARC Group's manufacturing advisory services division, talks with Jim Montague, Control's executive editor, about the difficulties of capturing tribal know-how, and how online communities are forming to overcome them. Listen to this podcast.

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Visit our Process Automation Podcast Series page for other Control/ARC Podcasts.