Endress+Hauser is getting bigger in Indiana as part of a strategy to get closer to its customers. "We want to move our production as close as possible to our customers," stressed Klaus Endress, CEO of the Endress+Hauser Group, during the inauguration ceremony for two new buildings at the company's Greenwood, Ind., facility. "Being close allows us to respond quickly to the special needs and requirements of market and customers."
One important factor for this concept to work is globally uniform quality standards. "Here in the United States we manufacture at the highest level," stressed Hans-Peter Blaser, managing director of the flow engineering plant in Greenwood. An extension to the new building occupied only five years ago has created nearly 85,000 square feet of additional space. "This gives us the chance to increase capacity and to produce additional lines of instruments locally."
The systems for calibrating flowmeters, unique on the continent, have now grown to include the latest technology for gas calibration.
The plant for level and pressure engineering moves into a new building with more than 105,000 sq ft of ground area directly next door. "After years of strong growth, this will make us fit for the future," says Managing Director John Schnake. The additional production areas will increase the scope of production and allow more products to be delivered directly from the Greenwood plant. The vacated facilities space will allow for a new visitor and training center for the U.S. sales organization.
Over the past years Endress+Hauser has strongly grown its market share in the United States. Todd Lucey, managing director of the U.S. sales center, believes that one of the keys to this success is owed to this expanded local manufacturing capability. "More than 80% percent of the measurement instruments we deliver in the U.S.A. today are now made in the U.S.A. And we will continue to grow this share into the future," he said, adding: "We are a proud American company—with strong Swiss roots."
Endress+Hauser has had its own sales center in the United States since 1970; for over two decades, the company has also manufactured there for the U.S. Canadian, Mexican, Brazilian, Chilean and Argentinian markets. Flow, pressure and temperature measurement devices are produced in Greenwood, where the U.S. sales center also is headquartered. Endress+Hauser manufactures sensors for liquid analysis in Anaheim, Calif., while the subsidiary SpectraSensors in Houston, Texas, specializing in gas analysis, operates a plant in Rancho Cucamonga, Calif. More than 700 people work for Endress+Hauser in the United States – while a tight network of representatives with another 350 sales engineers and service technicians supports customers nationwide.