Buying direct vs. distributors — survey shows how controls are purchased

In this recent survey, about 150 respondents reported on the most useful strategies they use to source, buy and maintain their devices and solutions.

By Jim Montague, executive editor

Process engineers, system integrators, technical professionals and other Control readers take many paths to buy control components—direct from suppliers, with help from local and regional distributors, or from these combined with online sources. In this 10-question survey in February 2016, about 150 respondents reported on the most useful strategies they use to source, buy and maintain their devices and solutions. 

See what respondents had to say in the detailed results below. Also, read our full-length feature on buying trends: "Buying online blurs the lines between suppliers and distributors." Buying online can pit suppliers against distributors, but expert help still catalyzes most projects. 

RESULTS


 

How process control and automation devices are purchased

How process components are bought ONLINE

How often process devices are bought from SUPPLIERS online

How often process devices are bought from DISTRIBUTORS online

How often process devices are bought from CONSUMER WEBSITES online

Survey results continue on the next page ...

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Benefits of buying online

Drawbacks of buying online

Relied on for technical support and services

Relied on for project design, planning and procurement

Relied on for configuration, testing and installation

 

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