User-centered gurus
Ian Nimmo and his colleagues at User Centered Design Services Inc. have a wealth of resources at their website, including many articles and white papers about control room design and related topics. The site also has information on design, assessment, strategy and consulting services covering alarm management, security, HMI design, best practices, international standards, gap analysis, operator training and organizational change management.
User Centered Design Services
mycontrolroom.com
Ergonomic considerations
The eight-page guide, "Top considerations when designing an ergonomic control room," covers the basic issues that users must face when seeking to implement an improved control room, such as definitions, room architecture, furniture, console advantages, environment, operator requirements and others. It's located here.
Winsted
winsted.com
Procedures for operations
This four-page technical report, "Control room design for efficient plant operations," describes the experience and principles that Yokogawa has used to design and build more than 500 control rooms over 30 years. It details the human-centered design approach, and show the company's procedures for control room design, including define, measure, analyze, control and improve. It's located here.
Yokogawa Electric Co.
yokogawa.com
Two effectiveness videos
These two short, 2-1/2-minute videos, "Maximizing operator effectiveness in the control room" and "The control room transformation," are presented by Pierre Scharing, managing director of CGM. They demonstrate many of the improvements possible with newer control room designs. They're located here and here.
ABB Control Systems
abb.com
Control room of the future
Our cover story, "Smarter Reality," by Jim Montague, Control executive editor, details efforts to design and develop control rooms that keep operators aware, efficient, comfortable and healthy. For example, Kevin Dahm, principal engineer at DTE Energy, demonstrates an immersive but very low-tech way to try different control room designs. It's located here.
Control
controlglobal.com
Graduate-level overview
A 30-page paper, "Human factors in design of control rooms for process industries," by Ravi Joshi and Ben Daum, students at the Purdue University College of Engineering, provides a comprehensive summary of the historical problems with many existing control rooms, and covers design principles, field communications, alarm conditions and more. It's located here.
Purdue College of Engineering
engineering.purdue.edu
Three-part process
ABB's "Control room design" webpage takes visitors through a three-part process to help them design and implement control rooms that will improve operator alertness, drive efficiency, promote collaboration and teamwork, and cut total costs. It's located here.
ABB
abb.com
Human factors guide
This 75-page white paper, "Best practice human factors guidance for control room/HMI design," by the Highways Consultancy Group–Highways Research Group, covers human factors in designing control rooms and HMIs, and includes 11 steps for doing it. It's located here.
Highways England
gov.uk/government/organisations/highways-england
Looking good design
The feature article, "What does good control room design look like?" by Mary Ann Lane and Peggy Hewitt of BAW Architecture, lays out the ISO 11064 standard for ergonomics, and shows how to design "from the operator out." It's located here.
Control
controlglobal.com