square pegs in round holes...

This came in today, and while it isn't quite suitable for the magazine, and I'm publishing something quite like it in April, I thought it deserved a hearing.

Enterprise HMI Systems: Is the cost too high?

by Steven A. Hechtman President, Calmetrics Company

Modern Manufacturing One hears so much about Enterprise HMI and Manufacturing Execution Systems (MES) that it's easy to suppose these systems are everywhere. A visit to almost any manufacturing facility will show the contrary. A recent article in InTech magazine confirms this with a discussion about "the promise of tomorrow's systems" as having "a global view of all processes within the plant via the corporate intranet/ portal ..." Why is this a promise of tomorrow? Does the IT sector not have the tools and standards to accomplish this right now? Let's get down to basics. Production orders need to go to the production floor and production results need to come back to management. The information flow should be instantaneous so that real time corrections can be made. Relevant historical information should be available to management at all times. When these mechanics are in place management can do its job. Without them, management is likely to be loose and error prone at the plant floor level. The real question here is why, when the rest of the world is getting along with inexpensive and standardized IT tools, do plant floor islands of information still exist? The technology is there and the need is recognized. So why the disconnection? Square Peg in a Round Hole Most control system manufacturers have implemented and defended highly proprietary protocols in their controllers in an effort to lock-in end-users. This has been the game since controllers first hit the plant floor and the inevitable result has been high prices due to lack of competition. So it's not surprising HMI systems offered by these same vendors are priced an order of magnitude higher than comparable IT technologies. One thing that all HMI vendors seem to agree on is the pricing model and none dare violate it. It's doubtful though that price alone would discourage broad deployment of Enterprise HMI systems since in a production environment the ROI should easily pay for the systems. But the more likely reason for lack of full adoption is that such systems are out of tune with mainstream technology. It is certainly evident that IT departments are resistant to deploying and maintaining these systems on their networks. Two Different Worlds The manufacturing sector is about five years behind where it should be when it comes to integrating enterprise to the plant floor. Nearly every other part of the manufacturing enterprise has been integrated with the latest technology and this has pushed right down almost to the plant floor where it stops short. We have a picture where controls manufacturers seeking new profit opportunities have pressed up into the IT arena but their offerings aren't standard, are overly complex, are difficult to maintain and the pricing model unduly discourages full realization of what these systems could be . Conversely, IT departments and ERP vendors have tried to press down into the plant floor but this usually fails because plant floor control systems are highly specialized and aren't well understood. A lack of knowledge in this area can be a dangerous thing. A humorous example is when one IT department decided to "ping" all of the PLCs in a plant and automatically re-download non-responders. These are two different worlds and neither is likely to deliver a workable solution. The Controls System Integrator is the Key Today, with OPC standards and with inexpensive OPC servers for practically any control system available, the only thing preventing successful integration of control systems and enterprise systems is a lack of knowledge. The control system integrator is in the fortuitous position of already having controls knowledge (the most difficult part) and only needs to arm himself with IT knowledge. A controls system integrator will find this technology rather easy to master. He might be surprised at the support and assistance IT departments will extend to him now that he is dealing in "their technology." The controls system integrator is well poised to be the fence mender, the gap bridger and the builder of workable Enterprise HMI and MES systems for at least the next ten years.

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  • <p>Steven A. Hechtman makes some compelling arguments for implementing costly enterprise HMI systems. However, if ease of implementation and maintenece, as well as low cost are important factors in exchanging data between the plant floor and the front office, I'd suggest taking a look at the xCoupler Enterprise Transaction Module from Online Development. www.oldi.com</p>

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  • <p>I spent some time browsing Steve Hechtman's own Integration web site - Calmetrics Company. They are using <a href="http://www.inductiveautomation.com/">Inductive Automation</a> software to fill this void. <a href="http://www.inductiveautomation.com/products/factorysql">FactorySQL</a> and <br /><a href="http://www.inductiveautomation.com/products/factorypmi">FactoryPMI</a><br /><br />I wonder if they're able to answer these needs, or predicting the direction of the industry.</p>

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  • <p>Skepticism is understandable and only time will tell. But if the response from our own customer base and several dozen other integrators mean anything, I would bet on the side of web-deployment and IT standard technology.</p> <p>Larry Ellison made this bet in the ERP arena, dumping the client/ server model about ten years ago and won big time. Read Softwar by Matthew Symonds.</p> <p>Steven A. Hechtman</p>

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