Feedback from NISA Conference - Operations Vs IT

Enclosed is an interesting comment from one of the utility control system engineer attendees at the NISA Conference last week. The reason for posting this is to demonstrate the need to get IT and control systems to work together and not have IT attempt to dictate to Operations what must be done to control systems:
“I was delighted to meet you again.  During Bug2000 you were our angel and this time, apparently, the conference's devil's advocate. The sheer need of every presenter to address your insights and comments has turned on my red lights and, as you have noticed, encouraged the customers to pour their heart out.”
Joe Weiss