We here at SoundOff! are pretty hard on our friends in the p.r. business on occasion, so it seems only right that we call a practitioner out when they've done the right thing. The editor of Grace Engineered Product's weekly "Hump Day" email is so not eligible for the PR Hall of Shame. Here's why.
She started out with a bad mistake that could have been awkward, but recovered with a graceful--and funny--apology that makes her look like a class act.
Here's the story in her own words.