Endress+Hauser has opened a new 80,000 sq-ft Customer Center at its U.S. headquarters in Greenwood, Indiana. This $16-million investment in infrastructure will help to optimize customer support and further underscores Endress+Hauser's commitment to the U.S. market and its customers in the Americas.
"We want to be close to our customers providing the best possible support," says Matthias Altendorf, CEO of the Endress+Hauser Group. "Our investments reflect both our commitment to customers in the process industry and our promise to sustainably generate outstanding value for them."
The customer center will enable Endress+Hauser to provide additional, tailored service and support to its customers, including factory acceptance testing. Training, repair and calibration are now stationed under one roof, with additional space for increased customer technical support and around-the-clock availability.