Nancy Bartels is Control's managing editor. You can her at [email protected] or check out her Google+ profile.Information in context, not raw data. Clip and save the following definition: Information is data in context made useful.
A proper graphics hierarchy. The graphics should reflect progressive exposure of more detailed information. Start with an overview screen that shows how the process is doing at any given moment. Then move on to more detailed screens from where interaction with the process can occur.
